Sheraton Grand Sydney Hyde Park

We have stayed here quite a few times and it is always good to return. Nice and clean. Staff were very friendly at concierge and check in. The beds are comfy, the room is not huge but is well laid out and everything works. Good water temp and pressure in shower. However, water flows out to the floor in the bathroom which creates a slip hazard. Overall we like staying here.

Thankful for the cake and room upgrade gestured for my daughter's birthday.

Some say it is a bit dated but I actually liked the fact that its interior decoration is probably from the 80’s or 90’s. The pool is awesome with a great view out to the heads. The rooms are large. We had a Hyde Park view room. Next time I will be sure to ask for a room above the 10th or 11th floor so you clear the tree line and have access to the view of Hyde Park across to St Marys Cathedral. The bed is seriously comfy. We ordered room service a few times and were pleasantly surprised by the quality. We had a pizza and butter chicken. We ordered the butter chicken again the next day it was so good. The bar fridge is reasonably priced. The staff are friendly and accommodating. You couldn’t ask for a better position right in the heart of the city. A stroll across the road to St James station takes you to the airport in 10 minutes. I don’t need to search for hotels in Sydney anymore. I’ve found the one I’ll be going back to time and again.

Loved the view over Hyde Park, great position to access shopping and walks to the gardens and circular quay. Very nice Cafe across the road in the Piccadilly Arcade. We didn't have breakfast at the hotel as there were so many options nearby and sometimes we just wanted a sleep in. The room was spacious, well designed and the most essential elements of comfortable bed plus peace and quiet were met. We also liked the fruit water fountain in the lobby, filling our little complimentary drink bottles each day before heading out. Express checkout was a bonus, and the courteous helpful staff everywhere from housekeeping to doorman to the trainee check-in lady were appreciated. We rate it a favourite spot in Sydney now.

The location, the room and overall service is excellent. We stayed in 2 rooms with connecting door for 5 nights. It is very easy for us to take a public transport to visit the universities. During the day it is very convenient to walk to the places around. The room is very comfortable. The pool and fitness is also very good, we used it almost everyday.